Privacy Policy - Tique 'O' Glam
Privacy Policy
Last Updated: [Insert Date]
At Tique ‘O’ Glam, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.
1. What Information We Collect
- Personal Details: Your name, email address, phone number, shipping and billing address.
- Payment Info: Card or EFT details via secure third-party payment providers.
- Account Info: Username, password (if applicable), and order history.
- Browsing Data: Pages viewed, products clicked, time spent, device type, IP address.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates or respond to queries
- Personalise your shopping experience
- Improve our website functionality and product offering
- Send occasional marketing emails (only if you’ve opted in)
We will never sell your information to third parties.
3. How We Protect Your Data
Your data is stored securely, and we use trusted third-party tools (like our payment gateway and website host) that comply with data protection laws.
We take all reasonable steps to prevent loss, misuse, or unauthorised access to your personal information.
4. Cookies
We use cookies to:
- Remember your preferences
- Improve website performance
- Analyse usage for better service
You can change your browser settings to disable cookies at any time, but this may affect your shopping experience.
5. Third-Party Services
We may use third-party tools like:
- Payment gateways (e.g., PayFast or Yoco)
- Delivery services
- Analytics providers
These services will only access your information to the extent necessary to perform their functions.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated data
- Opt out of marketing communication at any time
- Request the deletion of your personal data (subject to legal requirements)
To exercise these rights, email us at info@tiqueoglam.co.za
7. Children’s Privacy
Our website is not intended for use by children under the age of 18, and we do not knowingly collect personal data from anyone under this age.
8. Policy Updates
We may update this policy occasionally to reflect changes in our practices or the law. Please review this page regularly for the latest version.
9. Contact Us
If you have any questions or concerns about your privacy or our policy, please reach out:
- Email: info@tiqueoglam.co.za
- Website: www.tiqueoglam.co.za
- Based in: South Africa